Digital TV customers use a TV guide to review up-to-date event information by channel and time. Whether you need to review your TV guide for a specific program's schedule, channel program lineup or a list of programs available on every channel at a specific time, looking up a digital TV guide is not difficult. TV service companies offer customers several methods of accessing a digital guide, including on screen, on the service company website and in hard-copy print form.
Instructions
1. Use your remote control. Cable, FiOS and satellite service companies offer on-screen digital TV guides to customers and a remote control to access the feature. If you're using the remote control provided by your service provider, look for a button marked "guide" or "menu." If you can't find the appropriate button to access the TV guide or are using a universal remote and can't locate the button, see Step 2.
2. Contact your service provider's technical support department for assistance. A technical support representative can help you locate the button on the remote control and instruct you on using the guide. Also, a technical support representative may have additional knowledge to help with a customer-owned universal remote.
3. Visit your service provider's website. Select any buttons or links marked "TV Listings" or "What's On Now," or conduct a keyword search ("TV listings" or "digital TV guide") to access the guide. Keep in mind that guide locations differ by service provider --- some allow open access to anyone visiting the site while others require visitors to have an online or TV service account. If prompted, enter your address, ZIP code or telephone number to find the guide for your area.
4. Go to your service provider's local service center. Most service providers offer a hard-copy print version of the guide. Ask a customer service representative or look for a table, kiosk or stand with service-related pamphlets or other documents.
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