Wednesday, March 20, 2013

Troubleshooting Delphi Myfi

The Delphi MyFi is the result of a joint effort by XM Satellite Radio and the Delphi Corporation to create a devise whereby XM subscribers could listen to satellite radio virtually anywhere outdoors, rather than just in the home or vehicle. The MyFi also features a hard drive capable of storing up to five hours of XM programming for later listening, as well as many customizable options. An important feature of the MyFi is its ability to display on its digital screen many common problems associated with the unit, which allows its user to take corrective measures.


"No Signal"


If the error code on the display reads "No Signal," the unit is unable to read the radio signal transmitted from the satellite due to an obstruction, such as a nearby building. Heavy cloud cover can also prevent the unit from receiving the satellite signal. Move to an unobstructed area to remedy the problem. The MyFi features a signal icon which displays the strength of the received signal. The signal icon is at the top left side of the digital screen and, if the signal strength is strong, produces three vertical bars. As the signal weakens, the number of bars decreases until eventually the "No Signal" message is displayed.


"Off Air"


If the unit displays the "Off Air" message, the problem is actually not with the MyFi. The message means that the radio station that the MyFi is currently tuned to is not currently broadcasting.


"Loading" or "Updating"


Like the "Off Air" message, the "Loading" or "Updating" messages do not mean that there is a problem with the unit. The "Loading" message means that XM's programming or channel selection has changed and the unit is downloading those changes from the satellite. The "Updating" message is similar to the "Loading" message, but rather than updating the programming or channel selection, "Uploading" means that the MyFi's encryption is being updated. Either message will disappear after a few seconds and the unit will be ready for use.


Resetting the MyFi


If the unit either does not operate at all or fails to operate properly without displaying an error message, resetting the MyFi is usually the last resort before contacting Delphi. To reset the unit, first make sure that the battery is charged. Look at the battery level and charging status icon, which looks like a battery, at the top right of the display screen next to the time. If the battery is fully charged, the icon will be black. If the battery has a low charge, it will be mostly white. Remove the battery cover on the back of the MyFi and find the small hole next to the word "Reset." Insert the tip of a bent paperclip into this hole and press the button. Contact Delphi for repair information if resetting the unit still does not solve the problem.

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